Designing Your Device for Adoption
Interview with InfoBionic CEO Stuart Long

Key Learnings From Stuart's Experience
Maximize funding efficiency through creative capital strategies that prioritize non-dilutive options. Stuart's approach combines venture debt with equity financing, treating "equity as prime real estate" to be carefully preserved. He emphasizes finding investors willing to "fight the good fight" during challenging periods, noting that favorable terms mean nothing if investors abandon you when difficulties arise.
Win in crowded markets with a multi-pronged sales approach. Leveraging diverse channels — from direct reps to independent partners and strategic distributors — helps startups build trust, gain traction, and maintain optionality where traditional methods fall short.
Structure your startup for premium valuations by combining growth with strategic adjacencies. Stuart's formula focuses on achieving year-over-year revenue growth of 30-50% while simultaneously developing products that open new addressable markets for strategic acquirers, transforming strong financial performance into premium valuations through strategic portfolio development.
What does it look like when a health system not only adopts your technology but also helps fund its development and distribute it? For InfoBionic, that question became reality through a unique relationship with one of the world’s leading medical centers.
Led by CEO Stuart Long, InfoBionic has built a cloud-based cardiac monitoring platform that dramatically reduces the time it takes to diagnose arrhythmias — from several weeks to as little as 24 hours. By streaming real-time ECG data from wearable sensors and applying AI-powered analysis, the company helps clinicians intervene faster and more accurately, improving outcomes and the patient experience.
InfoBionic’s approach isn’t just technological — it’s structural. By giving physicians the option to bring monitoring services in-house, the company offers a model that can reduce reliance on third-party providers while capturing more of the associated reimbursement. Since its commercial launch in late 2016, InfoBionic has deployed thousands of devices and signed on hundreds of providers, with key partnerships helping to validate and scale its impact.
InfoBionic’s dual approach — offering both a full-service outsourced option and a self-operated model — allows the company to serve providers across a spectrum of operational needs. Because of their complexity and logistical constraints, hospitals often favor the full-service model, while clinics and smaller physician groups typically prefer to manage devices and billing in-house. By offering an end-to-end service in-house, physicians can capture the full reimbursement, creating a strong economic incentive. Combined with greater operational flexibility, this has been a key driver of adoption across a variety of healthcare settings.
Stuart, who began his career running a non-invasive cardiology lab, has spent decades helping bring first-of-kind technologies to market. At InfoBionic, that experience has translated into a product and partnership strategy designed for longevity — and one that other medtech companies are watching closely.
Guest
CEO of InfoBionic
Stuart has led InfoBionic as CEO since March 2017, bringing more than two decades of experience in the medical device and healthcare technology sectors, with a focus on driving rapid commercial growth. His leadership spans roles including CEO of Monarch Medical Systems, global chief marketing and sales officer at CapsuleTech, and executive positions at Philips Healthcare, Agfa HealthCare, AMICAS, and FUJIFILM USA. At CapsuleTech, he developed strategic initiatives that led to the company’s acquisition by Qualcomm Life.
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Creative Financing + Resilient Investors = Winning Capital Strategy
InfoBionic’s experience raising capital across multiple rounds offers a playbook for medtech startups aiming to preserve flexibility while extending their runway. Rather than relying solely on traditional equity, Stuart has pursued a balanced approach — blending equity with carefully structured venture debt to optimize capital efficiency.
“Equity is what I would call prime real estate,” Stuart says. “You want to be real careful with how you dole that out.” By using a mix of debt and equity strategically, InfoBionic has been able to fund growth initiatives while minimizing dilution.
A key to this approach has been working with debt partners willing to support the company through difficult periods. “When things got tough, they hung in there with us,” Stuart notes. “They were easy to work with, and that creates some loyalty.” That loyalty has led InfoBionic to renew partnerships with the same lenders multiple times.
But perhaps the most distinctive element of Stuart’s capital strategy lies in forging investment relationships with healthcare systems. Mayo Clinic — one of InfoBionic’s most prominent partners — serves as investor, customer, and distribution channel. The relationship not only lends market credibility, but also creates access to data, research, and clinical pathways that would otherwise be out of reach for a mid-sized company.
“It’s difficult to go and try to negotiate with UnitedHealthcare or others as a small startup,” Stuart explains. “Whereas a large health system with a venture arm has a much different voice in that conversation.”
This alignment has also enabled more than financial backing. Through a “Know-How Agreement” with Mayo Clinic, InfoBionic collaborates on bringing academic AI research into the market — pairing Mayo’s clinical expertise and regulatory familiarity with InfoBionic’s commercial infrastructure. “They need a conduit to get it to market,” Stuart says. “If you can align yourself to be that conduit, it creates real value on both sides.”
Underlying all of this is Stuart’s belief that the most important quality in an investor isn’t just favorable terms — it’s resilience. “It’s all about staying in the game, doing whatever it takes to fight, especially when you’re committed to your cause,” he says. If the business succeeds, there’s always time to renegotiate terms later.
That long-game thinking has paid off. Nearly a decade after InfoBionic’s commercial launch, some of the company’s earliest investors are still on the cap table. “They believed in the cause,” Stuart reflects. “That surprised me the most — I expected things to change, for people to lose belief. But they’ve stuck around.”
How To Leverage Different Commercial Models to Win in a Crowded Market
When Stuart took the reins at InfoBionic, he brought with him a commercialization playbook honed through his medtech leadership experience — pipeline management, demand generation, and telemarketing.
But none of it worked in the cardiovascular service space. The landscape had shifted, and InfoBionic had to as well.
“I had hung my hat on a core competency of learning how to build pipelines,” Stuart explains. “But threw it all out the window when I got here. It was like we were just knocking on doors, and the houses were empty.”
He knew InfoBionic would need to get more creative to achieve market penetration. That realization sparked a pivot to a multi-channel strategy focused on getting in through the employee door.
In hospitals, where established cardiac reps already dominated, cold calls and traditional outreach simply didn’t work. “In a hospital, you can't just go in the front door,” Stuart says. “You have to be registered or you have to be part of the system, or you have to be on contract with the hospital. There's no such thing as cold calling a hospital anymore.”
Instead, Stuart shifted to a relationship-driven sales strategy, tapping into networks of independent reps who had spent decades earning trust with electrophysiologists. These reps could unlock high-value accounts — but only covered narrow slices of the market. To scale, Stuart knew he needed a lot of them.
It was a different story when approaching independent cardiology providers. Unlike larger systems, cold-calling could be effective as long as reps could make a compelling case for switching service providers. With no hardware to uninstall and no EMR integration barriers, the switching cost was low.
To stand out with these providers, reps need to “get a foothold in there. Then, you get a few devices in and work upstream.” Stuart adds, “If you can understand what the failings are of your competitors without talking bad about them, but go in and talk about how you're better in those key areas, it doesn't take much to switch.”
InfoBionic’s sales strategy — combining direct sales, independent reps, and strategic partners like Mayo Clinic and others — enabled the company to navigate a crowded market and gain traction among target provider groups.

Engineering Premium Valuations Through Smart Market Development
It’s not just about growth. It’s about building a business that’s a no-brainer for potential acquirers. Stuart’s approach to building long-term company value goes well beyond hitting core business metrics. While InfoBionic targets strong year-over-year revenue growth — ideally in the 30–50% range — equal attention is paid to expanding into adjacent markets that can increase strategic appeal to potential acquirers.
“What I learned,” Stuart explains, “was not just the importance of revenue growth, but whether you can create a new product and a new addressable market that’s highly synergistic for a specific segment.”
InfoBionic’s growth strategy reflects that mindset. Beyond its core cardiac monitoring platform, the company is developing AI models to detect latent diseases through ECG signals — shifting from workflow efficiency to diagnostic innovation. Stuart describes these initiatives as a “big growth engine on top of a really solid business.”
The goal isn’t just to serve existing market demand, but to build capabilities that offer strategic buyers entirely new paths for expansion. “We know the players that might be interested in somebody like us,” Stuart notes. “But if you have a product that opens up a new market, with paying customers and clear growth, that gives them a reason to assign an A-plus valuation.”
That future-facing strategy is rooted in tracking healthcare trends with staying power. One example is InfoBionic’s alignment with Mayo Clinic’s tiered monitoring framework — a vision for personalized, flexible cardiac care. “We put a stake in the ground and validated that the surface area won’t just trend,” Stuart says. “We think it’ll be the next wave in monitoring based on how healthcare is evolving.”
Supporting that expansion is the company’s modular platform design, which allows its monitoring device to shift seamlessly between sensor configurations. An expected FDA approval later this year will unlock broader use cases and, in Stuart’s words, “lay tracks for a whole bunch of stuff” in the years ahead — showing how regulatory and market strategies can reinforce one another.
The path hasn’t been without resistance. As InfoBionic’s model gained traction, incumbent vendors saw it as a threat. “We had people try to sue us and spend a lot of money,” Stuart recalls. “We ended up winning, but we spent tens of millions defending ourselves — money that could have gone to product development.”
Despite the setbacks, Stuart points to consistent customer adoption and retention as proof the company was on the right track. “Early on, we saw that people were willing to buy the system. And once it was in, 40% of our growth came from existing customers.”
Final Thoughts: Slowing Down to Speed Up
For medtech startups aiming to scale, regulatory strategy and personal guidance often make the difference between stalled progress and meaningful traction.
Stuart emphasizes that successful FDA engagement starts long before a submission. Building strong relationships with regulators, he says, turns the process from a bureaucratic hurdle into a collaborative effort. “Learn how to communicate early and often directly with the FDA,” he advises. “Let them get to know who you are and what you’re actually doing in the market.”
He calls it the “slow down to speed up” principle — a lesson reflected in everything from InfoBionic’s approach to regulatory strategy to Starbucks’ decision to limit baristas to making just two drinks at a time to reduce errors. “They had to slow down to speed up,” Stuart explains. “We do the same with the FDA.”
Equally vital, he says, is finding the right guidance. “Find somebody who’s been there, done that — a mentor you can bounce ideas off of. That’s probably what helped me the most through the toughest times.”
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